Taking Unsurpassed Service to the Next Level


ACM Medical Laboratory prides itself on client service. In fact, our Client Services department is open 24 hours a day, 7 days a week. Whether your needs include results reporting, requiring an add-on test to an existing requisition or an unscheduled specimen pickup, you can count on our Client Services team to handle your inquiries and ensure a prompt response to your requests.

Working as the hub, our Client Services staff interacts across all of ACM to ensure that your questions get answers and any issues get resolved. We also offer valuable outgoing communications to area physicians, keeping them informed by calling directly when test results come back critically high or low.

Experience our unsurpassed service by calling our Client Services department today at +1-585-247-3500 or 1-800-525-5227.

To receive results via fax or phone, please provide us with your facsimile or phone number to expedite the results reporting process. Physicians may FAX test orders to 1-800-544-0565.